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Fast Delivery . . . .All Orders Typically Shipped same day if ordered before 3 PM CST
We are a family owned business based out of Texas with some retail locations by the names of Shoe Expo and Shoe Time in the Houston and Austin area. We have been in the Shoe business for the last 18 years. We work hard to bring you the best quality of fashionable shoes at affordable prices. We stand behind our product.
Low Shipping for Second Item*:
$9.99 Flat Shipping via USPS or UPS for first item but when customer adds another Item, the Shipping for the next Item drops Effectively making the total shipping as:
$9.99 + $1.00 = $10.99
(Exceptions apply for some styles)
Company policy and Shipping:
We accept Master Card, Visa, Discover and American Express. PRIORITY SHIPPING ON MOST ORDERS except international shipping plus discounted rates apply when 2 or more items are purchased. We typically ship out the orders same business day if ordered before 3 PM CST. Confirmation email with tracking Number will be sent so you can track your merchandise.
Delivery time is normally 2 to 5 business days (Depending on Destination), excluding Alaska, Hawaii, US territories and international shipping.
Expedite next day shipping is available upon customer's request but customer is responsible for the extra shipping expenses.
We thoroughly inspect all merchandise before shipping.
P.O BOX addresses are only accepted for single Item Orders.
We want you to be fully satisfied with our product. if for any reason you are not 100% satisfied, you are welcome to return the merchandise for FULL REFUND.
Returns must be within 30 days from original shipping date from shoewest.com.
Return shoes must be unworn, in original box and packaging. Please put everything in the new box with return address, 6902 Harwin Dr, Ste B, Houston, Texas 77036. Customer is responsible for return expenses. Please note, We reserve the right to deny or refuse credit based on conditions of the return. Please see our full policy at the RETURN POLICY PAGE
By purchasing from shoewest.com you agree to all store policy of shoe west
*Shipping prices change after the first few items in Cart (as of March 1st 2019 this number is 5 but it may change without notice)
QUESTIONS & ANSWERSAsk a Question
Hi are you restocking Liliana - Kana 4 heels in black. I need a size 7.5.
Hello Sedika, Let me check if we have it in stock at any of our retail locations.
I ordered a pair last week and I left them in the hotel sm
Ok I have sent the message to the stores they will check and confirm in some time.
Thank you so much.
Sedika, I just got confirmation from all stores, Unfortunately we dont have it in Stock any more :(
I appreciate your help.
No problem, If you type in "clear" in the search box of the website you will see some similar styles we have available. See if you like any of those :)
Please feel free to ask if you have any other questions.
Ok will do