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Fast Delivery . . . .All Orders Typically Shipped same day if ordered before 3 PM CST
We are a family owned business based out of Texas with some retail locations by the names of Shoe Expo and Shoe Time in the Houston and Austin area. We have been in the Shoe business for the last 18 years. We work hard to bring you the best quality of fashionable shoes at affordable prices. We stand behind our product.
Low Shipping for Second Item*:
$9.99 Flat Shipping via USPS or UPS for first item but when customer adds another Item, the Shipping for the next Item drops Effectively making the total shipping as:
$9.99 + $1.00 = $10.99
(Exceptions apply for some styles)
Company policy and Shipping:
We accept Master Card, Visa, Discover and American Express. PRIORITY SHIPPING ON MOST ORDERS except international shipping plus discounted rates apply when 2 or more items are purchased. We typically ship out the orders same business day if ordered before 3 PM CST. Confirmation email with tracking Number will be sent so you can track your merchandise.
Delivery time is normally 2 to 5 business days (Depending on Destination), excluding Alaska, Hawaii, US territories and international shipping.
Expedite next day shipping is available upon customer's request but customer is responsible for the extra shipping expenses.
We thoroughly inspect all merchandise before shipping.
P.O BOX addresses are only accepted for single Item Orders.
We want you to be fully satisfied with our product. if for any reason you are not 100% satisfied, you are welcome to return the merchandise for FULL REFUND.
Returns must be within 30 days from original shipping date from shoewest.com.
Return shoes must be unworn, in original box and packaging. Please put everything in the new box with return address, 6902 Harwin Dr, Ste B, Houston, Texas 77036. Customer is responsible for return expenses. Please note, We reserve the right to deny or refuse credit based on conditions of the return. Please see our full policy at the RETURN POLICY PAGE
By purchasing from shoewest.com you agree to all store policy of shoe west
*Shipping prices change after the first few items in Cart (as of March 1st 2019 this number is 5 but it may change without notice)
QUESTIONS & ANSWERSAsk a Question
Just placed an order and want to add to it because if shipping. In my other order this same product was not shopping with the correct size I need that shows now
No problem we will merge your order and refund you the extra shipping.
I typically wear a 9.5 but that size is not offered. Should I go up to a size 10 or do these run large?
Unfortunately we don’t have size 9.5 in any of our collections but all our shoes are Medium fit and not wide or large. I am unable to suggest what size should be a better fit in your case as it all varies from person to person for example if 9.5 is a snug fit then 10 would be more suitable and vice versa.
The website will not allow me to add 2 of the same size sneaker to cart. We need: 5.5: 4 6: 1 6.5: 1 7: 3 8: 1 8.5: 3 9: 2 9.5: 1 10: 1 10.5: 1
Could you please confirm the Color as well?
Please send us an email at firstname.lastname@example.org with your phone number so we can get intouch with you
I would like to order 18 pairs for my cheerleaders and it won’t let me order more than one of each size, can I place an order via phone?
That could be due to Inventory levels but still if you could let us know the sizes and colors, we can check the availability and place the order for you. You can also email us at email@example.com. unfortunately we don't have phone ordering option :(
If I order a dozen of these different colors. How soon can I receive them? I would need them before Sept 10th
It depends on where you are located, In most cases it takes 4 days max.
We use USPS and UPS for all our Orders going out of Houston and Austin. Keeping the time line in mind I would recommend ordering as soon as you can. In most cases it takes 4 days max.